Meet the Team

Our team is an extension of family. While some members are newer, others have been with the practice for over 20 years. Every team member is dedicated to making sure each person in our care knows they are safe, heard, and our top priority.

We are united in our belief of the importance of providing a seamless, exceptional, and fully personalized experience to each and every person who steps through our doors.

You, as an individual, are important to each and all of us. We will always see, listen to, and care for you holistically, putting your physical and emotional health, safety, and comfort at the forefront of all we do.

~ Dr. Roberta Garceau and the Great New Smile Team

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Polly

Certified Dental Assistant

I am a graduate of Tunxis Community College, class of 1979, and began my career in this office the same year. My purpose is to ensure our patients’ dental needs are met with excellence in a comfortable, caring environment. We are a group of genuinely caring people who work together to give our best to our patients daily. We take many continuing education courses to improve our quality of care constantly. The greatest reward I receive is being part of enhancing people’s lives through dentistry and establishing long-lasting relationships with those we serve.

Dr. Garceau is focused on our patients’ needs and desires, as well as those of her team. She makes a wonderful work environment for us all to enjoy.

When I’m home, I enjoy spending time with my family. I have five beautiful grandchildren named Gabriel, Sophia, Francesca, Christianna, and Lucas. They keep their Nana busy! I also enjoy gardening, camping, boating, and yoga.

Stephanie

Dental Assistant/Sleep Coordinator

I started in the dental field in 1986 and graduated from a Technical School in Dental Assisting. I continue to further my dental education all year long, as we are always attending courses in the newest technologies and techniques. I joined Great New Smile in 2015 and assist Dr. Garceau in all facets of our dental practice. The best part of my job is partnering with our patients to help them achieve their best overall health. Our patients are like extended family and helping them brings me great joy.

I love working with Dr. Garceau and my team because we have fun while creating great new smiles. We make our patients’ overall health something to smile about. I love collaborating with our team, as it allows us to put all the pieces of the puzzle together. We can then care for our patients in the best possible way.

I am a blessed mother of one child, Molli, who is an alumnus of Emerson College and resides in NYC where she works for NBC. I am also an animal lover, especially cats. I love the beach, long walks, crocheting, and being with family and friends.

Terry

Office Manager

I hold a Bachelor’s degree in Psychology and started my dental career at Great New Smile in 1998. In addition to working with patients to set up financial arrangements, I strive to ensure they are able to maximize their insurance benefits. I also collect overdue balances, submit insurance pre-authorizations, and schedule appointments. I love building one-on-one relationships with our patients and sharing in their lives through the years.

Ours is a great team and we all work together as a very cohesive group. Dr. Garceau is great; she respects my opinions and trusts my judgment.

My husband Tom and I have been married for over 45 years. He is my best friend. We have three great children and two beautiful grandchildren. In my free time, I enjoy taking walks, bicycling, going out to dinner, and being with loved ones.

Dawn

Patient Care Coordinator

I have a certificate in Travel and Tourism and began my education in the dental field in 1994 with on-the-job training as a dental assistant. In 2020 I was welcomed to the Great New Smile team and could not be happier. I assist patients with making and confirming appointments, and greet them when they arrive. I also help patients with insurance verification and manage their claims, process insurance and patient payments, and assist patients with financial arrangements. I love interacting with our patients and getting to know them and their families.

I love working with Dr. Garceau and our team. We are like family, respecting one another and valuing each other’s opinions and experience.

Much of my free time is spent with my two daughters and two rescue cats. I enjoy being with family and friends, taking walks, hiking, day trips, photography, and trying new recipes.

Iwona

Dental Hygienist

My career started in 2000, when I obtained my Dental Laboratory Technician Certification. Then, in 2012, I completed an Associate’s in Science of Dental Hygiene and local dental anesthesia at Tunxis Community College and came to work at Great New Smile. I perform dental prophylaxis (cleanings), preventive and maintenance care, and provide patient education. I love being able to help people achieve a smile that makes them proud.

Ours is an experienced team with warm and welcoming personalities, senses of humor, and a passion for our profession. We work together to provide the best care for our patients.

Born and raised in Poland, I moved to the USA in 1998. In my free time, I love to spend time with my family, garden, hike, and enjoy good coffee. In addition to being a hygienist I am also a real estate agent. I have a passion for helping people improve their smile and finding their dream home.

 

Nemo

Unofficial Therapy Dog

We are frequently seen “working” on Fridays, when we help our mom (Dr. Garceau) in the office. Always keeping Dr. Garceau in my sight, I love to stand chair side with patients who enjoy petting me to relax during their visits.

 

Naya

Unofficial Therapy Dog

I am Nemo’s little sister and I have the FLOSS-iest hair. I will happily bring you one of my toys in exchange for a belly rub.